Refund Policy

1. What this covers

This policy applies to the one-time digital products sold by MoTradeSystems — currently MoTrade - Macro Sentiment and the MoTrade Risk Framework Bundle. MoTrade Pro (subscription) is billed separately; its terms will be published with its launch.

2. 14-day money-back guarantee

You may request a full refund within 14 days of purchase — no reason required. The guarantee covers your satisfaction with the tool itself. It is explicitly not tied to any trading result: our tools provide context, not predictions, and no market outcome is promised or implied.

3. Digital access & your right of withdrawal

Access is provisioned as an invite-only TradingView authorisation. As a consumer you have a statutory right of withdrawal. Independently of that, we offer the 14-day money-back guarantee described above — voluntarily, on top of your statutory rights (see also the License Agreement).

4. How to request a refund

Reply to your order confirmation email, or contact us at support@motradesystems.com, with the email address used for the purchase. We aim to confirm within a few business days.

5. How the refund is issued

Approved refunds are returned to the original payment method via our payment processor (Stripe). When a refund is issued, your TradingView access to the refunded product is withdrawn. Refund processing times depend on your bank or card provider.

Education/analysis — not investment advice. Backtest ≠ Live.